PRIVACY AND DATA PROTECTION POLICY

En cumplimiento del Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales, por el que se deroga la directiva 95/46/CE (en adelante, RGPD), de la Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y comercio electrónico (en adelante, LSSI-CE) y de la Ley Orgánica 3/2018, de Protección de Datos Personales y garantía de los derechos digitales (en adelante, LOPDGDD), ANDA CONMIGO, S.L. garantiza la protección y confidencialidad de los datos personales, de cualquier tipo que nos proporcionen nuestros clientes, de acuerdo con lo dispuesto en el Reglamento General de Protección de Datos de Carácter Personal.

Los datos facilitados serán tratados en los términos establecidos en el RGPD, en ese sentido ANDA CONMIGO, S.L. ha adoptado los niveles de protección que legalmente se exigen, y ha instalado todas las medidas técnicas a su alcance para evitar la pérdida, mal uso, alteración, acceso no autorizado por terceros, expuestos a continuación. No obstante, el usuario debe ser consciente de que las medidas de seguridad en Internet no son inexpugnables.

Responsable del tratamiento
Denominación: ANDA CONMIGO, S.L.
CIF: B05315700
Dirección: Francisco Alonso 2, 28660 | BOADILLA DEL MONTE
Teléfono: 916 322 477 
Correo electrónico: info@andaconmigo.com

Finalidad del tratamiento
Todos los datos facilitados por nuestros clientes y/o visitantes en la web de ANDA CONMIGO, S.L. o a su personal, serán incluidos en registro de actividades de tratamiento de datos de carácter personal, creado y mantenido bajo la responsabilidad de ANDA CONMIGO, S.L., imprescindibles para prestar los servicios solicitados por los usuarios, o para resolver las dudas o cuestiones planteadas por nuestros visitantes. Nuestra política es no elaborar perfiles sobre los usuarios de nuestros servicios.

Legitimacy of treatment

1. Contractual relationship: This is the one that applies when you purchase one of our products or contract one of our services.
2. Legitimate interest: To attend to the queries and claims that you submit to us and to manage the collection of the amounts owed.
3. Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or request for information.

Destinatarios
No cedemos sus datos personales a nadie, salvo a Fundación anda CONMiGO y a excepción de aquellas entidades públicas o privadas a las cuales estemos obligados a facilitar sus datos personales con motivo del cumplimiento de alguna ley. Por poner un ejemplo, la Ley Tributaria obliga a facilitar a la Agencia Tributaria determinada información sobre operaciones económicas que superen una determinada cantidad.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Communication
We will not carry out international transfers of your personal data for any of the purposes indicated.

Retention
We will only retain your personal information for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

En este sentido, ANDA CONMIGO, S.L. conservará los datos personales una vez terminada su relación con Ud., debidamente bloqueados, durante el plazo de prescripción de las acciones que pudieran derivarse de la relación mantenida con el interesado.

Una vez bloqueados, sus datos resultarán inaccesibles para ANDA CONMIGO, S.L. y no serán tratados excepto para su puesta a disposición a las Administraciones públicas, Jueces y Tribunales, para la atención de las posibles responsabilidades nacidas de los tratamientos, así como para el ejercicio y defensa de reclamaciones ante la Agencia Española de Protección de Datos.

Security
We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorized access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights
We inform you that you may exercise the following rights:

1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
2. Right to rectify any inaccurate personal data;
3. Right to erasure of your personal data, where this is possible (e.g., by law);
4. The right to limit the processing of your personal data when the accuracy, lawfulness or necessity of the data processing is in doubt, in which case, we may retain the data for the exercise or defense of claims.
5. Right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. "Nombre_Empresa" will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
6. Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
7. Derecho a revocar el consentimiento otorgado a ANDA CONMIGO, S.L.

To exercise your rights, you can do so free of charge and at any time by contacting us at the address MABE TERAPIAS INFANTILES Y OCIO, S.L.U, attaching a copy of your ID.

Protection of rights
In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

• Electronic headquarters: https://www.aepd.es
• Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid, Spain.
• Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not required.

Actualizaciones
ANDA CONMIGO, S.L. se reserva el derecho a modificar la presente política para adaptarla a novedades legislativas o jurisprudenciales que puedan afectar el cumplimiento de la misma.

QUALITY POLICY. UNE-EN-ISO 9001: 2015.

All the actions of those who make up ANDA CONMIGO are aimed at satisfying the needs of our customers and our stakeholders. To strengthen our commitment to Quality, the Organization has decided to implement a Quality Management System, in accordance with the international standard UNE-EN-ISO 9001: 2015.

This implementation implies compliance with applicable regulatory and legal requirements, as well as with the commitment to continuous improvement.

Specifically, ANDA CONMIGO 's Management Policy is defined as follows:

• Commitment with the client and the interested parties to provide them with the necessary and adequate solutions to their circumstances, maintaining the link over time and fostering confidence in the Quality and Excellence of our work.
• Effective assignment of roles and responsibilities so that the concept of quality is present at all levels and activities.
• Raise awareness and motivate our personnel on the importance of the implementation and development of a Management System, guaranteeing their training for the correct performance of their activities within the organization.
• To implement and maintain internal management and control measures to comply with the requirements and continuously improve the effectiveness of the quality system and thus ensure the satisfaction of our customers and interested parties.

Considering these guidelines, this management reiterates its firm commitment to join efforts to achieve these objectives, so that this policy is understood, implemented and kept up to date at all levels of the organization.